Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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06 / 10 / 2020
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Channel Shift, Housing

The 5 key challenges of digital transformation stopping success

 

Over the last few months, digital transformation in housing associations has

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05 / 10 / 2020
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Channel Shift, Housing

An excerpt from 'Shift!' The future is now: What services can look like

Want to know more about how to make your digital aspirations as a housing

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Digital transformation case study: Orwell’s website & chatbot launch

 

We’re excited to announce the launch of our latest website development and

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29 / 09 / 2020
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Housing, Self Service

Digital transformation in housing associations: what would they do differently?

 

We like to say that digital transformation in housing associations is a

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22 / 09 / 2020
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Housing, Self Service

6 core elements of a great portal

In today’s self-service world, online portals are fast becoming a necessity

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15 / 09 / 2020
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Channel Shift, Prodo Insights

Key ways digital transformation across the customer journey can build loyalty and improve retention

 

In 2019, it was reported that 21% of companies think they’ve already

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What do tenants want from your self-service portal?

In a growing digital world, now is not only the right time but it's also the

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Midland Heart launches new Umbraco 8 - case study

Midland Heart are a leading housing organisation based in the West

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01 / 09 / 2020
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Channel Shift, Housing, Self Service

Practical advice on how to reduce call centre volume

As a result of the world-wide pandemic earlier this year, 2020 has seen a rise

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