Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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30 / 04 / 2021
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Housing

Digital transformation case studies: Q&A with Stockport Homes

Join us in conversation for one of our digital transformation case studies. The

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28 / 04 / 2021
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Channel Shift

How to nudge the tenants that won't shift to digital channels

Have you recently launched a new customer portal but finding your tenants

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21 / 04 / 2021
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Channel Shift

4 ways to improve organisational efficiencies, fast

Are you looking for new and effective ways to improve your company’s

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21 / 04 / 2021
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Channel Shift

An insider’s guide to driving adoption of digital platforms

Ultimately, if your organisation has invested in digital platforms, you need to

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19 / 04 / 2021
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Channel Shift

How to keep customers at the heart of your digital programs

For many housing associations, their core mission often revolves around putting

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16 / 04 / 2021
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Channel Shift

What does a housing association of the future look like?

One of the biggest assets of a housing association is the true desire to put

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14 / 04 / 2021
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Channel Shift

How to have a successful channel shift budget

If you're investing into digital platforms and solutions, channel shift will be

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12 / 04 / 2021
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Channel Shift

5 reasons your self-service portal is failing

Since taking the digital jump and implementing a self-service portal, have you

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12 / 04 / 2021
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Channel Shift, Housing

What’s Happening with Channel Shift in Local Authority and Housing?

Today’s consumers struggle to remember a time when receiving an instant service

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