We use digital tools and ideas to help your organisation improve customer experience and reduce costs. Our digital transformation services enable organisations to reimagine their businesses for the digital age. We work with our clients to define their digital strategy, and then design and implement the digital solutions that will help them achieve their goals.
We've been helping housing associations promote digital engagement and effectively convey their organisational culture and purpose through customer-centric, optimised websites for over 20 years. Whether you require a bespoke website designed and built around your needs or a quick-to-launch website replacement, we've got you covered.
Our Franklin self-service customer portals have been a driving force for our social housing clients' channel shift initiatives for many years. Delivered on enterprise-level technology and packed with an array of research-based features and functionality giving your residents the tools they need to manage their tenancies. With both custom and SaaS options available, we have the customer portal for you.
The FrankApp is a specialist native app enhanced with AI for streamlined repairs reporting and compatible with both iOS and Android devices, offering housing association customers self-service portal power in their pockets. The app is fast to launch and provides excellent value for money.
By digitising the lettings application and onboarding process we replace the manual, paper-based data collection and assessment with a streamlined online journey to give prospective customers a positive first impression, building a digital-by-default relationship.
Prodo's Customer Success team and Azure cloud hosting infrastructure give our clients the support required to ensure the security, maintenance, availability and continuous improvement of the solutions we deliver.
“In helping our organisation through our digital transformation, we've been really impressed with how engaged, thorough, and genuinely interested Prodo have been in tailoring a new website to our needs. The Prodo team were not only quick to establish a strong, and easy-going working partnership with great professionalism and efficiency - but are also great fun to work with, making the whole process very enjoyable. Highly recommended!”
Harpreet ChanderCottsway Housing Association
"Prodo developed our new website and delivered a really fantastic product! They are great to deal with and always very friendly, thanks for everything! :)"
Joe SandwickSouthway Housing Trust
"Prodo have been excellent to work with. Their partnership approach allowed us to work together to create a great looking, best-in-class website that is a massive step forward for Futures Housing Group. Not only do they offer a great service, but also have give first-class advice and guidance around best practice and solutions to problems."
Alex KellettFutures Housing Group