The Housing Hive

Next session: 28th March, 11am
Agenda: People-centred Digital Transformation with Raven Housing Trust
Where? Teams


Don't miss out on our upcoming Housing Hive session on 28th March at 11am. When people think about digital transformation, it’s typically about the technology and how to make things quicker or more efficient.


Lots of housing organisations are currently focussed on improving their customer experience to align to the new consumer standards. However, most focus on technology and successful digital transformations are made up of three elements, people, technology and data. 


In this session we’ll delve in to how people powered transformations are ultimately more successful. We’re thrilled that Julia Mixter, Raven Housing Trust’s Director of Transformation and previously HR Director join us, along with our own Prodo CEO, Rob Quayle, who who has led numerous transformations across a number of different sectors.


In this session, Julia will share invaluable insights from Raven's transformative journey, shedding light on the pivotal role that people play in transformations to ultimately enhance customer engagement, transparency and accountability, whilst delivering operational improvements and efficiencies. Julia will also discuss the importance of honest assessment and learning from challenges encountered along the way, fostering a culture of continuous improvement and resilience within the organisation.


We’ll also gain an alternative perspective from Rob, who will speak from the viewpoint of a digital transformation consultancy and software agency, providing actionable strategies and best practices for navigating the complexities of digital transformation whilst keeping people at the heart of the process.


Key Takeaways:
  • Gain firsthand insights from Raven Housing Trust's transformation journey.
  • Explore strategies for how people, not just technology can help transform your customer experience.
  • Learn best practices for driving successful digital transformation initiatives from industry experts.
  • Engage in dialogue and collaborative problem-solving with fellow housing professionals.



Sign up for the next session:


“I love that the Housing Hive gives me a chance to engage with other housing professionals, who I wouldn’t usually get to speak with. The success stories have been great, as have the ideas from across the sector!”

Justine Thompson, Lead Transformation Partner at Silva Homes


What is The Housing Hive?

Prodo has been working in the housing sector as a leading digital partner for over 16 of our 21 years and one of the main reasons we love the sector, is different association’s capacity to share best practice with each other.

Now more than ever, we’re seeing the community collaborate and rapidly evolve its response to the COVID-19 outbreak, breaking new boundaries across digital transformation and communication. 

We wanted to play our part in this collaboration, so decided to bring together as many social housing professionals from across the country together in this very unusual time of change to support each other, share ideas of what’s worked and discuss what the new future may look like. And from that, The Housing Hive was born!


Watch previous Housing Hives on demand

We've hosted over 20 sessions of the Housing Hive now and you can get catch up on a selection of them over on our Video Hub!