Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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05 / 08 / 2022
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Channel Shift, Housing

How to become a customer-centric housing association

Housing associations aim to put residents at the heart of everything they do –

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03 / 06 / 2021
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Channel Shift

Where to start with your digital transformation

 

Successful digital transformation relies on an agile strategy, strong

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03 / 06 / 2021
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Channel Shift

Key success factors to help you succeed with digital transformation

 

While embracing technology is at the core of digital transformation, it’s not

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05 / 05 / 2021
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Channel Shift

Nudge or Shift - what's right for you?

Just kick-started your digital transformation journey? Maybe you’ve recently

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28 / 04 / 2021
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Channel Shift

How to nudge the tenants that won't shift to digital channels

Have you recently launched a new customer portal but finding your tenants

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21 / 04 / 2021
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Channel Shift

4 ways to improve organisational efficiencies, fast

Are you looking for new and effective ways to improve your company’s

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21 / 04 / 2021
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Channel Shift

An insider’s guide to driving adoption of digital platforms

Ultimately, if your organisation has invested in digital platforms, you need to

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19 / 04 / 2021
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Channel Shift

How to keep customers at the heart of your digital programs

For many housing associations, their core mission often revolves around putting

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16 / 04 / 2021
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Channel Shift

What does a housing association of the future look like?

One of the biggest assets of a housing association is the true desire to put

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