---
title: Prodo Blog | Jenny Bradshaw
description: Prodo Blog
---

[![Prodo Logo](https://www.prodo.com/hubfs/Prodo%20Logo.svg) ](https://www.prodo.com)

[![CONTACT US](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/25768235/a3a54c3c-fbde-4800-b3a6-63dc106d37ef.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/25768235/a3a54c3c-fbde-4800-b3a6-63dc106d37ef)

# Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

![resources-bg](https://www.prodo.com/hubfs/Prodo%20New%20Aug%202021/resources-bg.png)

[ All ](https://www.prodo.com/resources)

[ Case Studies ](https://www.prodo.com/work)

[ Guides and templates ](https://www.prodo.com/resources/tools)

[ Blog ](https://www.prodo.com/blog)

[ Webinars ](https://prodovideo.hubs.vidyard.com/)

## Jenny Bradshaw

![Jenny Bradshaw](https://www.prodo.com/hubfs/Jenny-3.jpg)

Find me on:

[** ](https://www.linkedin.com/in/jennybradshaw/)

### Recent Posts

[![](https://www.prodo.com/hs-fs/hubfs/headerl.jpg?width=398&height=196&name=headerl.jpg) ](https://www.prodo.com/blog/5-steps-to-improve-your-housing-associations-repair-reporting-process)

 05 / 05 / 2023 

 -

[Prodo Insights](https://www.prodo.com/blog/tag/prodo-insights), [Housing](https://www.prodo.com/blog/tag/housing)

## [5 steps to improve your housing association's repair reporting process](https://www.prodo.com/blog/5-steps-to-improve-your-housing-associations-repair-reporting-process)

Creating sustainable tenancies is essential; you want happy tenants in

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/5-steps-to-improve-your-housing-associations-repair-reporting-process)

[![](https://www.prodo.com/hs-fs/hubfs/imgheader.png?width=398&height=196&name=imgheader.png) ](https://www.prodo.com/blog/the-social-housing-rent-cap-how-you-can-use-digital-to-improve-customer-experience)

 05 / 05 / 2023 

 -

[Prodo Insights](https://www.prodo.com/blog/tag/prodo-insights), [Housing](https://www.prodo.com/blog/tag/housing)

## [The Social Housing Rent Cap: How You Can Use Digital to Improve Customer Experience](https://www.prodo.com/blog/the-social-housing-rent-cap-how-you-can-use-digital-to-improve-customer-experience)

The social housing sector has been under immense pressure in recent years due

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/the-social-housing-rent-cap-how-you-can-use-digital-to-improve-customer-experience)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/willo%20homes%20placeit%201-2.jpeg?width=398&height=196&name=willo%20homes%20placeit%201-2.jpeg) ](https://www.prodo.com/blog/salix-homes-appoints-prodo-deliver-new-website)

 02 / 09 / 2022 

 -

[Housing](https://www.prodo.com/blog/tag/housing), [Website Development](https://www.prodo.com/blog/tag/website-development)

## [Salix Homes appoints Prodo to deliver their new affordable homes website](https://www.prodo.com/blog/salix-homes-appoints-prodo-deliver-new-website)

 We’re excited to announce the launch of the new [Willo Homes](https://www.willohomes.co.uk/) website, in

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/salix-homes-appoints-prodo-deliver-new-website)

[![How to become a customer-centric housing association](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/How%20to%20become%20a%20customer-centric%20housing%20association.jpg?width=398&height=196&name=How%20to%20become%20a%20customer-centric%20housing%20association.jpg) ](https://www.prodo.com/blog/how-to-become-a-customer-centric-housing-association)

 05 / 08 / 2022 

 -

[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)

## [How to become a customer-centric housing association](https://www.prodo.com/blog/how-to-become-a-customer-centric-housing-association)

Housing associations aim to put residents at the heart of everything they do –

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/how-to-become-a-customer-centric-housing-association)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/emotion-face-symbol-on-yellow-wooden-cube-blocks-2021-09-01-11-04-45-utc-1-1.jpeg?width=398&height=196&name=emotion-face-symbol-on-yellow-wooden-cube-blocks-2021-09-01-11-04-45-utc-1-1.jpeg) ](https://www.prodo.com/blog/what-are-tenant-satisfaction-measures-and-what-do-they-mean-for-housing)

 21 / 03 / 2022 

 -

[Prodo Insights](https://www.prodo.com/blog/tag/prodo-insights), [Housing](https://www.prodo.com/blog/tag/housing)

## [What are tenant satisfaction measures and what do they mean for HAs](https://www.prodo.com/blog/what-are-tenant-satisfaction-measures-and-what-do-they-mean-for-housing)

Following months – in fact, years – of consultation, the impacts and

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/what-are-tenant-satisfaction-measures-and-what-do-they-mean-for-housing)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/Prodo%20Stockport-1.jpeg?width=398&height=196&name=Prodo%20Stockport-1.jpeg) ](https://www.prodo.com/blog/stockport-homes-group-and-prodo-to-continue-digital-transformation-journey-together)

 25 / 08 / 2021 

 -

[Housing](https://www.prodo.com/blog/tag/housing)

## [Stockport Homes Group and Prodo continue digital transformation journey with 6 new websites](https://www.prodo.com/blog/stockport-homes-group-and-prodo-to-continue-digital-transformation-journey-together)

Prodo is delighted to announce that we’re continuing our digital partnership

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/stockport-homes-group-and-prodo-to-continue-digital-transformation-journey-together)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/fyz15eU-JAKVd_qtb2-gKBZrdxANO0yg7jGn_LCMpwlkFqHjK9qiFZj4e4r0cKyQaUPipVdvdBbcN8TDuVxUm4mSLuJGJW-oUXNwicFe8t3MDGbUvE0MJjMpgycSDU4X1ZeJrhSr.png?width=398&height=196&name=fyz15eU-JAKVd_qtb2-gKBZrdxANO0yg7jGn_LCMpwlkFqHjK9qiFZj4e4r0cKyQaUPipVdvdBbcN8TDuVxUm4mSLuJGJW-oUXNwicFe8t3MDGbUvE0MJjMpgycSDU4X1ZeJrhSr.png) ](https://www.prodo.com/blog/an-insiders-guide-to-driving-adoption-of-digital-platforms)

 21 / 04 / 2021 

 -

[Channel Shift](https://www.prodo.com/blog/tag/channel-shift)

## [An insider’s guide to driving adoption of digital platforms](https://www.prodo.com/blog/an-insiders-guide-to-driving-adoption-of-digital-platforms)

Ultimately, if your organisation has invested in digital platforms, you need to

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/an-insiders-guide-to-driving-adoption-of-digital-platforms)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/D_AiDtG_vdpzwq69XzT2hZb5yoQ61jla49fC7PfuBpWB9I9iJKRBuFQxg--GJokSuZUu2wfea0wao5vs3N4JxSoLdc6oTg1IV5o62Mn1-Caz7iLoXXAMLVnFDq4uMu5gI3Vey0kW.png?width=398&height=196&name=D_AiDtG_vdpzwq69XzT2hZb5yoQ61jla49fC7PfuBpWB9I9iJKRBuFQxg--GJokSuZUu2wfea0wao5vs3N4JxSoLdc6oTg1IV5o62Mn1-Caz7iLoXXAMLVnFDq4uMu5gI3Vey0kW.png) ](https://www.prodo.com/blog/how-to-keep-customers-at-the-heart-of-your-digital-programs)

 19 / 04 / 2021 

 -

[Channel Shift](https://www.prodo.com/blog/tag/channel-shift)

## [How to keep customers at the heart of your digital programs](https://www.prodo.com/blog/how-to-keep-customers-at-the-heart-of-your-digital-programs)

For many housing associations, their core mission often revolves around putting

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/how-to-keep-customers-at-the-heart-of-your-digital-programs)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/c3KPO6fEWN6y95U67o1zY5x9Ee7WOTw8jd8F25NpODHUkKsbyzYaB6L2PZZUwAacxvgCiO1T-nzNwMNZ7hWXsKCVmk_FPmIiIjaFNEeI-O-tyfsoBSGDNIAOScjM4AR9MWFTgAWf.png?width=398&height=196&name=c3KPO6fEWN6y95U67o1zY5x9Ee7WOTw8jd8F25NpODHUkKsbyzYaB6L2PZZUwAacxvgCiO1T-nzNwMNZ7hWXsKCVmk_FPmIiIjaFNEeI-O-tyfsoBSGDNIAOScjM4AR9MWFTgAWf.png) ](https://www.prodo.com/blog/what-does-a-housing-association-of-the-future-look-like)

 16 / 04 / 2021 

 -

[Channel Shift](https://www.prodo.com/blog/tag/channel-shift)

## [What does a housing association of the future look like?](https://www.prodo.com/blog/what-does-a-housing-association-of-the-future-look-like)

One of the biggest assets of a housing association is the true desire to put

![Jenny Bradshaw](https://www.prodo.com/hs-fs/hubfs/Jenny-3.jpg?width=40&height=40&name=Jenny-3.jpg) 

[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw) 

[Find out more **](https://www.prodo.com/blog/what-does-a-housing-association-of-the-future-look-like)

[1](https://www.prodo.com/blog/author/jenny-bradshaw/page/1) [2](https://www.prodo.com/blog/author/jenny-bradshaw/page/2) [3](https://www.prodo.com/blog/author/jenny-bradshaw/page/3)

[![](https://www.prodo.com/hubfs/Prodo%20Website%20May%202020/Blog%20Listing/right-arrows.png)](https://www.prodo.com/blog/author/jenny-bradshaw/page/2)

[![Footer-logo](https://www.prodo.com/hubfs/Footer-logo.svg) ](https://www.prodo.com)

[Let's collaborate](https://www.prodo.com/contact)

- <https://www.linkedin.com/company/prodo-digital/>
- <https://www.facebook.com/prodo.chester/>
- <https://www.instagram.com/prododigital/>
- <https://twitter.com/Prodo>

Back to top

- [hello@prodo.com](mailto:hello@prodo.com)
- [0844 871 7272](tel:08448717272)
- The Stables, Little Heath Rd, Littleton, Chester, CH3 7DW

- © 2021 Prodo
- [Terms and conditions](https://www.prodo.com/terms-conditions)
- [Privacy policy](https://www.prodo.com/privacy-policy)

- ![logo-grid](https://www.prodo.com/hs-fs/hubfs/logo-grid.png?width=2000&name=logo-grid.png)

![websights](https://ws.zoominfo.com/pixel/62615c824b53e800128b500d) ![](https://px.ads.linkedin.com/collect/?pid=1039588&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.prodo.com/",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "GB",
    "addressLocality" : "Chester",
    "addressRegion" : "Cheshire",
    "postalCode" : "CH3 7DW",
    "streetAddress" : "The Stables, Little Heath Road, Littleton"
  },
  "aggregateRating" : {
    "@type" : "AggregateRating",
    "ratingValue" : "4.9",
    "reviewCount" : "11"
  },
  "description" : "We are Prodo, a digital transformation agency based in the North West. We build powerful platforms specifically built for housing associations to drive channel shift.",
  "geo" : {
    "@type" : "GeoCoordinates",
    "latitude" : 53.191217,
    "longitude" : -2.837173
  },
  "image" : "https://prodo.com/hubfs/Prodo%20Website%20Images/Website%20Imagery/Featured%20Images/Prodo%20homepage%20featured%20image.jpeg",
  "logo" : "https://www.prodo.com/hubfs/Prodo%20Logo.svg",
  "name" : "Prodo",
  "openingHoursSpecification" : {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
    "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
    "opens" : "08:30"
  },
  "sameAs" : [ "https://www.linkedin.com/company/prodo-digital/", "https://www.facebook.com/prodo.chester/", "https://www.instagram.com/prododigital/", "https://twitter.com/Prodo" ],
  "telephone" : "0844 871 7272",
  "url" : "https://www.prodo.com/"
}
```