Blog Posts By,
Jenny Bradshaw

Jenny Bradshaw
Jenny Bradshaw

Group Account Director

Jenny Bradshaw

How to become a customer-centric housing association

Housing associations aim to put residents at the heart of everything they do – but do they think of them as a customer? In..

04 / 03 / 2020   |  
Channel Shift, Housing

Housing Solutions gets talking to residents with a chatbot

Housing Solutions knew they wanted to start getting their tenants more accustomed to digital means of communication – what..

19 / 02 / 2020   |  
Conversational Marketing