---
title: Prodo Blog | Jacob Howell (5)
description: Prodo Blog (5)
---

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# Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

![resources-bg](https://www.prodo.com/hubfs/Prodo%20New%20Aug%202021/resources-bg.png)

[ All ](https://www.prodo.com/resources)

[ Case Studies ](https://www.prodo.com/work)

[ Guides and templates ](https://www.prodo.com/resources/tools)

[ Blog ](https://www.prodo.com/blog)

[ Webinars ](https://prodovideo.hubs.vidyard.com/)

## Jacob Howell

![Jacob Howell](https://www.prodo.com/hubfs/Jacob%20I%20suppose-1%20(1).jpg)

Find me on:

[** ](https://www.linkedin.com/in/howelljacob/)

### Recent Posts

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/franklinrepair-1.png?width=398&height=196&name=franklinrepair-1.png) ](https://www.prodo.com/blog/transform-your-housing-organisations-repairs)

 23 / 03 / 2020 

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[Housing](https://www.prodo.com/blog/tag/housing), [Self Service](https://www.prodo.com/blog/tag/self-service)

## [How Franklin can help transform your housing organisation's repairs system](https://www.prodo.com/blog/transform-your-housing-organisations-repairs)

If you haven’t already heard the buzz, Franklin is a fully tenant-focused,

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/transform-your-housing-organisations-repairs)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/Prodo%20montage-1.jpg?width=398&height=196&name=Prodo%20montage-1.jpg) ](https://www.prodo.com/blog/what-can-prodo-bring-to-your-housing-association)

 06 / 03 / 2020 

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[Prodo Insights](https://www.prodo.com/blog/tag/prodo-insights), [Housing](https://www.prodo.com/blog/tag/housing)

## [What can Prodo bring to your housing association?](https://www.prodo.com/blog/what-can-prodo-bring-to-your-housing-association)

Here at Prodo, we’ve got over 15 years worth of experience working directly in

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/what-can-prodo-bring-to-your-housing-association)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/photo-1503345463055-de0624b23d82.jpeg?width=398&height=196&name=photo-1503345463055-de0624b23d82.jpeg) ](https://www.prodo.com/blog/how-to-use-franklin-to-report-repairs)

 02 / 03 / 2020 

 -

[Housing](https://www.prodo.com/blog/tag/housing), [Self Service](https://www.prodo.com/blog/tag/self-service)

## [How to use Franklin to report repairs](https://www.prodo.com/blog/how-to-use-franklin-to-report-repairs)

Franklin is a fully tenant-focused [self-service portal](https://www.prodo.com/self-service-portals) that allows tenants to

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/how-to-use-franklin-to-report-repairs)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/photo-1533601017-dc61895e03c0.jpeg?width=398&height=196&name=photo-1533601017-dc61895e03c0.jpeg) ](https://www.prodo.com/blog/prodo-and-the-housing-sector-the-story-so-far)

 28 / 02 / 2020 

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[Housing](https://www.prodo.com/blog/tag/housing)

## [Prodo and the housing sector: the story so far](https://www.prodo.com/blog/prodo-and-the-housing-sector-the-story-so-far)

A lot happened in 2004 – Facebook was launched, the NASA Mars Rover landed on

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/prodo-and-the-housing-sector-the-story-so-far)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/medium-1-1.jpeg?width=398&height=196&name=medium-1-1.jpeg) ](https://www.prodo.com/blog/how-to-prioritise-action-and-measure-your-digital-transformation-project)

 24 / 02 / 2020 

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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)

## [How to prioritise, action and measure your digital transformation KPIs](https://www.prodo.com/blog/how-to-prioritise-action-and-measure-your-digital-transformation-project)

Developing a digital transformation project can be a daunting prospect – but

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/how-to-prioritise-action-and-measure-your-digital-transformation-project)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/5%20Signs%20youre%20ready%20for%20Digital-Transformation.jpg?width=398&height=196&name=5%20Signs%20youre%20ready%20for%20Digital-Transformation.jpg) ](https://www.prodo.com/blog/5-signs-your-housing-organisation-is-ready-for-a-digital-transformation)

 17 / 02 / 2020 

 -

[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)

## [5 signs your housing organisation is ready for a digital transformation](https://www.prodo.com/blog/5-signs-your-housing-organisation-is-ready-for-a-digital-transformation)

Digital advancements present a wealth of opportunities for social housing

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/5-signs-your-housing-organisation-is-ready-for-a-digital-transformation)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/classicpcprograms_primary-100154366-large-100575148-large.jpg?width=398&height=196&name=classicpcprograms_primary-100154366-large-100575148-large.jpg) ](https://www.prodo.com/blog/6-signs-your-housing-organisation-needs-a-new-website)

 14 / 02 / 2020 

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[Housing](https://www.prodo.com/blog/tag/housing), [Website Development](https://www.prodo.com/blog/tag/website-development)

## [6 signs your housing organisation needs to improve web performance](https://www.prodo.com/blog/6-signs-your-housing-organisation-needs-a-new-website)

Your website is like the front door of your housing association – if you’ve got

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/6-signs-your-housing-organisation-needs-a-new-website)

[![5 of the biggest issues housing associations face and why digital transformation is the solution](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/photo-1527474305487-b87b222841cc-1.jpeg?width=398&height=196&name=photo-1527474305487-b87b222841cc-1.jpeg) ](https://www.prodo.com/blog/5-of-the-biggest-issues-housing-associations-face)

 12 / 02 / 2020 

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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)

## [5 of the biggest issues housing associations face and why digital transformation is the solution](https://www.prodo.com/blog/5-of-the-biggest-issues-housing-associations-face)

The housing sector, like any other, faced challenges and changes over recent

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/5-of-the-biggest-issues-housing-associations-face)

[![](https://www.prodo.com/hs-fs/hubfs/Archive/Imported_Blog_Media/How-to-improve-repair-reporting.jpg?width=398&height=196&name=How-to-improve-repair-reporting.jpg) ](https://www.prodo.com/blog/how-to-improve-your-repair-reporting-process)

 10 / 02 / 2020 

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[Housing](https://www.prodo.com/blog/tag/housing), [Self Service](https://www.prodo.com/blog/tag/self-service)

## [How to improve your housing association's repair reporting process](https://www.prodo.com/blog/how-to-improve-your-repair-reporting-process)

An issue that many housing organisations have is managing the daily influx of

![Jacob Howell](https://www.prodo.com/hs-fs/hubfs/Jacob%20I%20suppose-1%20(1).jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg) 

[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell) 

[Find out more **](https://www.prodo.com/blog/how-to-improve-your-repair-reporting-process)

[![](https://www.prodo.com/hubfs/Prodo%20Website%20May%202020/Blog%20Listing/left-arrows.png)](https://www.prodo.com/blog/author/jacob-howell/page/4) [1](https://www.prodo.com/blog/author/jacob-howell/page/1) [...](https://www.prodo.com/blog/author/jacob-howell/page/1)

[2](https://www.prodo.com/blog/author/jacob-howell/page/2) [3](https://www.prodo.com/blog/author/jacob-howell/page/3) [4](https://www.prodo.com/blog/author/jacob-howell/page/4) [5](https://www.prodo.com/blog/author/jacob-howell/page/5) [6](https://www.prodo.com/blog/author/jacob-howell/page/6)

[![](https://www.prodo.com/hubfs/Prodo%20Website%20May%202020/Blog%20Listing/right-arrows.png)](https://www.prodo.com/blog/author/jacob-howell/page/6)

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