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Our little corner of the world wide web to share thoughts, insights, learnings, stories and more!

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Jacob Howell

Recent Posts

06 / 01 / 2020

How to prepare for the pitch stage of a self-service portal procurement

The pitch stage is arguably one of the most important aspects of the entire

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23 / 09 / 2019
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Channel Shift

How to prioritise channel shift projects

Channel shift – a process by which organisations seek to encourage customers to

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02 / 09 / 2019
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Channel Shift, Self Service

Do you really need a new self-service portal?

As the landscape of technology is ever-evolving, it goes without saying that

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22 / 07 / 2019
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Website Development

6 steps to writing the perfect website brief

If you’ve been tasked with creating a website brief but aren’t sure where to

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