Our blog

Our little corner of the world wide web to share thoughts, insights, learnings, stories and more!

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Jacob Howell

Recent Posts

22 / 09 / 2020
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Housing, Self Service

6 core elements of a great portal

In today’s self-service world, online portals are fast becoming a necessity

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01 / 09 / 2020
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Channel Shift

Channel Choice vs. Channel Shift in the Public Sector

In March 2017, the UK government published a policy paper outlining its digital

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17 / 07 / 2020
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Channel Shift

How digital channel shift can help your business

Communication and service delivery in the public sector is increasingly

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22 / 05 / 2020
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Prodo Insights, Housing

Do Millennials prefer remote work more than Gen X and Baby Boomers?

Our recent survey delivered a fairly divided opinion – 54% would rather work

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20 / 05 / 2020
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Prodo Insights, Housing

What does the future of work in social housing look like post COVID-19?

Over the past few months, the social housing sector, along with the rest of the

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30 / 03 / 2020
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Self Service

Why you should give tenants the freedom to report repairs online

Giving your tenants the freedom to report repairs online via a self-service

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