---
title: Prodo Blog (11)
description: Prodo Blog (11)
---
[ ](https://www.prodo.com)
[](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/25768235/a3a54c3c-fbde-4800-b3a6-63dc106d37ef)
# Our blog
Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.
[ All ](https://www.prodo.com/resources)
[ Case Studies ](https://www.prodo.com/work)
[ Guides and templates ](https://www.prodo.com/resources/tools)
[ Blog ](https://www.prodo.com/blog)
[ Webinars ](https://prodovideo.hubs.vidyard.com/)
[ ](https://www.prodo.com/blog/integrations-in-housing)
25 / 11 / 2019
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[Housing](https://www.prodo.com/blog/tag/housing)
## [Third party integrations in housing made simple](https://www.prodo.com/blog/integrations-in-housing)
Integrating third-party platforms can be convoluted and complex, but it really
[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw)
[Find out more **](https://www.prodo.com/blog/integrations-in-housing)
[ ](https://www.prodo.com/blog/how-to-get-employees-excited-about-channel-shift)
28 / 10 / 2019
## [How to get employees excited about channel shift](https://www.prodo.com/blog/how-to-get-employees-excited-about-channel-shift)
As with any change, [channel shift](https://www.prodo.com/the-ultimate-guide-to-channel-shift) can elicit a fearful reaction in employees.
[ Pippa Adams, CEO ](https://www.prodo.com/blog/author/pippa-adams-ceo)
[Find out more **](https://www.prodo.com/blog/how-to-get-employees-excited-about-channel-shift)
[ ](https://www.prodo.com/blog/getting-stakeholder-buy-in-for-a-self-service-portal-project)
21 / 10 / 2019
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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Self Service](https://www.prodo.com/blog/tag/self-service)
## [Getting stakeholder buy-in for a self-service portal project](https://www.prodo.com/blog/getting-stakeholder-buy-in-for-a-self-service-portal-project)
Channel shift projects are at least as much about mindset change as
[ Pippa Adams, CEO ](https://www.prodo.com/blog/author/pippa-adams-ceo)
[Find out more **](https://www.prodo.com/blog/getting-stakeholder-buy-in-for-a-self-service-portal-project)
[ ](https://www.prodo.com/blog/how-does-a-tenant-self-service-portal-work)
14 / 10 / 2019
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[Housing](https://www.prodo.com/blog/tag/housing), [Self Service](https://www.prodo.com/blog/tag/self-service)
## [How does a tenant online self-service portal work?](https://www.prodo.com/blog/how-does-a-tenant-self-service-portal-work)
A tenant online [self-service portal](https://www.prodo.com/expertise/self-service-portals) provides housing association tenants with
[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw)
[Find out more **](https://www.prodo.com/blog/how-does-a-tenant-self-service-portal-work)
[ ](https://www.prodo.com/blog/how-to-benchmark-your-current-channel-shift-performance)
07 / 10 / 2019
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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)
## [How to benchmark your current channel shift performance](https://www.prodo.com/blog/how-to-benchmark-your-current-channel-shift-performance)
The UK is one of the most ‘digital’ nations in the world, and there are
[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw)
[Find out more **](https://www.prodo.com/blog/how-to-benchmark-your-current-channel-shift-performance)
[ ](https://www.prodo.com/blog/how-to-measure-the-performance-of-your-self-service-portal)
29 / 09 / 2019
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[Self Service](https://www.prodo.com/blog/tag/self-service)
## [How to measure the performance of your self-service portal](https://www.prodo.com/blog/how-to-measure-the-performance-of-your-self-service-portal)
When implementing or improving a [self-service portal](https://www.prodo.com/self-service-portals), whilst it goes without
.jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg)
[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell)
[Find out more **](https://www.prodo.com/blog/how-to-measure-the-performance-of-your-self-service-portal)
[ ](https://www.prodo.com/blog/how-to-prioritise-channel-shift-projects)
23 / 09 / 2019
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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift)
## [How to prioritise channel shift projects](https://www.prodo.com/blog/how-to-prioritise-channel-shift-projects)
[Channel shift](https://www.prodo.com/the-ultimate-guide-to-channel-shift) – a process by which organisations seek to encourage customers to
.jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg)
[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell)
[Find out more **](https://www.prodo.com/blog/how-to-prioritise-channel-shift-projects)
[ ](https://www.prodo.com/blog/non-technical-considerations-in-portal-procurement-for-it-managers)
16 / 09 / 2019
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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Self Service](https://www.prodo.com/blog/tag/self-service)
## [Non-technical considerations in portal procurement for IT Managers](https://www.prodo.com/blog/non-technical-considerations-in-portal-procurement-for-it-managers)
When you need to procure a new self-service portal for your housing
[ Jenny Bradshaw ](https://www.prodo.com/blog/author/jenny-bradshaw)
[Find out more **](https://www.prodo.com/blog/non-technical-considerations-in-portal-procurement-for-it-managers)
[ ](https://www.prodo.com/blog/how-to-free-up-your-contact-centre-to-handle-more-complex-cases)
16 / 09 / 2019
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[Channel Shift](https://www.prodo.com/blog/tag/channel-shift), [Housing](https://www.prodo.com/blog/tag/housing)
## [How to free up your contact centre to handle more complex cases](https://www.prodo.com/blog/how-to-free-up-your-contact-centre-to-handle-more-complex-cases)
Housing associations are all about people – and, of course, your customers are
.jpg?width=40&height=40&name=Jacob%20I%20suppose-1%20(1).jpg)
[ Jacob Howell ](https://www.prodo.com/blog/author/jacob-howell)
[Find out more **](https://www.prodo.com/blog/how-to-free-up-your-contact-centre-to-handle-more-complex-cases)
[](https://www.prodo.com/blog/page/10) [1](https://www.prodo.com/blog/page/1) [...](https://www.prodo.com/blog/page/6)
[8](https://www.prodo.com/blog/page/8) [9](https://www.prodo.com/blog/page/9) [10](https://www.prodo.com/blog/page/10) [11](https://www.prodo.com/blog/page/11) [12](https://www.prodo.com/blog/page/12)
[](https://www.prodo.com/blog/page/12)
[ ](https://www.prodo.com)
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