10 / 04 / 2021

The Importance of Channel Shift in the Public Sector

If you feel like your organisation is bogged down by admin and repetitive tasks that discourage efficiency, then it’s time..

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Our blog

The Importance of Channel Shift in the Public Sector

If you feel like your organisation is bogged down by admin and repetitive

Find Out More
01 / 02 / 2021 -

Channel Shift

The 5 digital transformation challenges stopping success

Over the last few months, digital transformation has become a need rather

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06 / 10 / 2020 -

Channel Shift, Housing

An excerpt from 'Shift!' The future is now: What services can look like

Want to know more about how to make your digital aspirations as a housing

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05 / 10 / 2020 -

Channel Shift, Housing

How Digital Transformation can build customer loyalty and improve retention

In 2019, it was reported that 21% of companies think they’ve already

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15 / 09 / 2020 -

Channel Shift, Prodo Insights

Practical advice on how to reduce call centre volume

As a result of the world-wide pandemic earlier this year, 2020 has seen a

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01 / 09 / 2020 -

Channel Shift, Self Service, Housing

Channel Choice vs. Channel Shift in the Public Sector

In March 2017, the UK government published a policy paper outlining its

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01 / 09 / 2020 -

Channel Shift

How digital channel shift can help your business

Communication and service delivery in the public sector is increasingly

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17 / 07 / 2020 -

Channel Shift

How to become a customer-centric housing association

Housing associations aim to put residents at the heart of everything they do

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04 / 03 / 2020 -

Channel Shift, Housing

How to prioritise, action and measure your digital transformation project

Developing a digital transformation project can be a daunting prospect – but

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24 / 02 / 2020 -

Channel Shift, Housing

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