shape-4 rotated-triangle-yellow

Our Work in Social Housing

We’ve been supporting housing associations across the country with digital solutions at Prodo for almost 20 years and we’re proud to have helped many of the top 200 organisations deliver award-winning channel shift projects.

Whether you’re just starting out on your channel shift journey or you’re not seeing the results you need from your existing platforms, we’d love to hear more about your challenges and how we can help you transform with digital.

Let's talk

What do we do in social housing?

Web development
Web Development

We design and build innovative websites driven by the user journey, with an in-house development and design team to guide you through the process.

Find out more
Customer Portals
Self-Service Portals

Empower your tenants to self-serve things like rent payments, repair requests and booking appointments through a bespoke self-service portal.

Find out more
Digital transformation
Digital Transformation

We build customer-centric solutions, whether it’s a website, AI, chatbots, self-service portal or app.

Find out more
Accelerated Channel Shift
Accelerated Channel Shift

We've built the sector’s most intelligent all-in-one customer engagement campaigns powered by automation.  

Find out more
Web development
Web Development

We design and build innovative websites driven by the user journey, with an in-house development and design team to guide you through the process.

Find out more
Customer Portals
Self-Service Portals

Empower your tenants to self-serve things like rent payments, repair requests and booking appointments through a bespoke self-service portal.

Find out more
Digital transformation
Digital Transformation

We build customer-centric solutions, whether it’s a website, AI, chatbots, self-service portal or app.

Find out more
Accelerated Channel Shift
Accelerated Channel Shift

We've built the sector’s most intelligent all-in-one customer engagement campaigns powered by automation.  

Find out more

Take a peek at some of our finest work in housing...

Driving forward digital innovation with Housing Solutions

What we did: Umbraco Web Development, Digital Transformation, Self-Service Portal

Find Out More

Pushing RBH's digital customer service ahead of the curve

What we did: Umbraco Web Development, Digital Transformation, Self-Service Portal

Find Out More

Achieving Accent Group's ambitious self-service vision

What we did: Umbraco Web Development, Digital Transformation, Design

Find Out More

Driving forward digital innovation with Housing Solutions

What we did: Umbraco Web Development, Digital Transformation, Self-Service Portal

Find Out More

Pushing RBH's digital customer service ahead of the curve

What we did: Umbraco Web Development, Digital Transformation, Self-Service Portal

Find Out More

Achieving Accent Group's ambitious self-service vision

What we did: Umbraco Web Development, Digital Transformation, Design

Find Out More
View All

"Prodo has been very successful in peeling back the skin of the proverbial Social Housing onion and managed to understand the key aspects of where Social Housing has come from, where it is and, more importantly, where it is going."

John Yates, Plymouth Community Homes

plymouth-logo (1)

We're passionate about making a difference with digital...

With a core focus around driving organisational efficiencies and making tenants lives easier, our experienced in-house teams have designed and built hundreds of websites and bespoke self-service portals that allow customers to self-serve day-to-day actions like rent payments, repair requests and booking appointments.  

 

We also host The Housing Hive – a virtual community started in early 2020 for like-minded professionals working within the sector to network, learn and collaborate, with regular guest speakers from both in and outside the sector to talk about new projects and technologies.

Social Housing
shape-8 shape-6
half-circle-pink
shape-6

We've even written a book on it!

Shift! How to Make Channel Shift Happen in Housing is our very first foray into authorship. With 150+ pages, it's packed with our learnings and experience of delivering digital transformation programmes and includes insights from UK housing professionals who talk frankly about their experiences of running channel shift projects.

Want to get your hands on a copy? Send us your details and we'll send you one straight to your doorstep!

Learn More

Join the next Housing Hive event!

Founded by Prodo, The Housing Hive is an open community for social housing professionals to share, collaborate and support each other - with guest speakers and expert insights from both in and out of the sector at every session!

Register now
Housing Hive
Housing Solutions Cover

Partner Spotlight:

Housing Solutions Logo Transparent

 

We’ve worked with Housing Solutions for a number of years now, launching loads of innovative projects together to drive forward their digital transformation ambitions.

Learn More

An intuitive, user-centric website with property search functionality

A fully-integrated self-service portal to report repairs and make payments

A built-in automated chatbot that handles over 80% of conversations

Ready to accelerate channel shift?

Meet our latest product innovations - Nudge and Shift - the sector’s most intelligent all-in-one customer engagement campaigns powered by automation, designed to get your customers registered to your online platforms and become long-term digital advocates.  

Learn More
Nudge and Shift Module Image

Automated campaigns that work alongside what you've already got

Demonstrate ROI and drive operational efficiencies

Spend less time on repeatable tasks

Have you heard about Franklin?

shape-7-1

Interested?

We’d love to dig a little deeper into your individual situation to create a bespoke strategy to help your organisation realise your digital ambitions.

Book a meeting

Ready to start your digital transformation project?