Digital Designer

Got a flair for creating exciting digital designs? We’re looking for a passionate Digital Designer to join our growing team. You’ll become a valuable extension to the clients' team and work alongside our internal teams here at Prodo.

Essentials:
Salary: up to £35,000 (depending upon experience)
Location: Littleton, Chester, Cheshire, CH3 7DW
Umbraco Gold Partner & Microsoft Azure Accredited
Hybrid and flexible working arrangement
Extensive enhanced benefits package
Based in beautiful countryside so access to a car is essential

Apply now

About the role

As an experienced Digital Designer operating within the UX&D Innovations team you will take ownership of design, creative application and user experience for Prodo’s digital products including but not limited to websites, customer portals, mobile applications and theory based consultancy.

Reporting into our UX&D Manager, your day-to-day will involve researching, designing, developing and evolving the Prodo product ecosystem. It’s really important to note that the goal of each of the digital solutions we sell is to make every-day human-to-business interactions simple, easy and appealing to promote digital inclusion, thus driving user adoption.

Made up of three core components, this role will support the following:

Project Delivery - creating powerful insight and data-driven designs for new and existing web-platform and mobile app projects
Continuous Improvement - designing and developing new features for our clients as and when the sales teams identify critical, essential or desirable needs
Future Innovation - Working with our customers / delivery teams to get underneath the skin of the industry, identifying, understanding and developing new solutions for sector wide trends so that the sales teams can then proactively position into their tenders or live accounts

Remote work flexibility

HQ based in Chester - 2 days a week attendance required

Competitive salary & training

Private healthcare cover & pension

Creatively Inspiring Change through Digital Transformation

We are incredibly lucky to operate within a sector that is ripe for disruption and is actively going through an always-on digital transformation process. The clients we work with are large, public services organisations who have significant requirements and budgets for enterprise-level solutions making it an extremely attractive place for our creative, development and delivery teams to work.

Working within the UX&D Innovations team, this role is all about designing and creating intuitive, user-friendly experiences.

Our goal is to revolutionise the Housing sector with award-winning designs and experiences for Housing agencies across the UK. Built with data in mind, our websites will drive conversion and increase support for our 40+ clients. Day to day you will be doing anything from running discovery sessions, engaging with end users and mapping out user journeys, to structuring the IA of a website, creating interactive prototypes and innovating on new experiences and functionality.

Expectations and foundations of this role:

You will identify the needs of different user groups and translate them into user journey maps.
You will concept and develop low fidelity wireframes through to high fidelity designs and prototypes using industry-standard tools (Adobe Suite).
You will be working directly with front-end and back-end software developers while working closely with the PM team to understand the requirements of each task.
Taking time to understand the user stories presented and then designing solutions in an iterative continuous improvement-based workflow.
A strong understanding of frontend development is an advantage but not a requirement

Required skills and knowledge for the role of Digital Designer:

4+ years’ experience in UX and UI design for software and business systems
Strong knowledge of UX and accessibility best practice in the public sector (WCAG AA)
Confident working with and presenting to clients
Experience of working on a large software platform and eco-systems
Ability to multitask, prioritise work and cope with competing demands
Familiarity with common scheduling, task and issue tracking tools such as Jira
Strong work ethic, analytical mindset and a positive attitude to dealing with people
Hands-on problem-solving attitude with the ability to generate ideas and solutions, and adapt and learn new technologies on the job
Capable of working independently, and having responsibility as an individual, as well as being able to integrate and operate as part of a team
Further establish a user testing strategy with clients to understand current usability and establish improvements and developments
Work with the CX team to understand customer challenges that can inform your decision making
Work with other designers to define and maintain UI/UX standards that ensure uniformity across a growing portfolio of products
Evangelise Design Thinking and articulate how User Research drives actionable product outcomes

What’s in it for you?

Industry Leading Benefits - An Incredible Package

This is an exciting and rewarding role: we are looking for someone who not only meets the personal requirements but also matches our company values – we’re a fun and friendly agency ambitious to innovate and grow further. If that sounds like you, we’ll be a great fit!

We like to think we’re a little bit different here at Prodo. Our HQ is set in the heart of the beautiful Cheshire countryside, but don’t let the peaceful birdsong and leafy pastures fool you. We’re a fast-paced, digitally-savvy marketing agency striving to help businesses all around the country create extraordinary online experiences.

The package:

Salary up to £35,000 (DOE)
Class-leading maternity, paternity and adoption benefits *
Hybrid working (2 days Chester office based)
Continued professional development support
Contributory pension scheme
Opportunities to develop skills through company-funded courses
Private healthcare with Bupa Health Plan
Perkbox membership with a wealth of benefits and rewards
Prodo summer and social and leisure events
25 days holiday plus bank holidays, plus your birthday off
Free parking on site
Lunch and breakfast paid for on a Monday (alternating weekly)

*upon 12 months of service you will receive this benefit subject to Prodo’s policy

So… Think you’ve got what it takes? Or do you know someone else who would be up for the challenge? Send them our way!