We're market leaders in digital transformation for the social housing sector. For over a decade we’ve helped many of the top 200 housing associations across the country to deliver their award-winning channel shift ambitions. We've even written a book - Shift! - all about digital transformation and founded the Housing Hive community.
We design and build innovative websites driven by the user journey, with an in-house development and design team to guide you through the process.
Find out moreEmpower your tenants to self-serve things like rent payments, repair requests and booking appointments through a bespoke self-service portal.
Find out moreWe build customer-centric solutions, whether it’s a website, AI, chatbots, self-service portal or app.
Find out more82% of consumers expect an immediate response. Let your customers get the information they need, when they need it, with a dynamic, fully-integrated chatbot.
Find out moreWe design and build innovative websites driven by the user journey, with an in-house development and design team to guide you through the process.
Find out moreEmpower your tenants to self-serve things like rent payments, repair requests and booking appointments through a bespoke self-service portal.
Find out moreWe build customer-centric solutions, whether it’s a website, AI, chatbots, self-service portal or app.
Find out more82% of consumers expect an immediate response. Let your customers get the information they need, when they need it, with a dynamic, fully-integrated chatbot.
Find out moreShift! How to make channel shift happen in housing is our very first foray into authorship. It's packed with our learnings and experience of delivering digital transformation programmes and includes insights from UK housing professionals who talk frankly about their experiences of running channel shift projects.
Want to get your hands on a copy? Send us your details and we'll send you one straight to your doorstep!
John Yates, Plymouth Community Homes
What we did: Web Development, Digital Transformation, Design
What we did: Web Development, Digital Transformation, Design
What we did: Web Development, Digital Transformation, Design
We've taken all the best bits from thousands of user-focused digital projects both inside and outside the housing sector to create Franklin. It's a subscription-based self-service portal built by Prodo for housing organisations that can be up and running in a matter of minutes and allows tenants to make rent and repair transactions through any device at any time.
We've loved working with Rochdale Borough Housing to deliver a brand new website and tenant portal to push their digital customer service offering ahead of the curve. And we've got loads more exciting projects planned!
We wanted to know how the recent impacts of COVID-19 have impacted work in social housing. How have employees handled the transition to remote? What are their biggest challenges? Are they more productive?
Want to know the results? We've analysed the results and pulled together a mini-report covering all the key stats...