Senior UX & UI Designer

Got a flair for creating beautiful things in the digital world? We've got an exciting job opportunity for a Senior UX & UI Designer to join our growing team. You’ll be a pivotal part of innovative web-based projects to design online solutions that transform the customer experience.

Competitive salary up to £35k DOE
Hybrid working (2 days office-based)
Private healthcare

4 Day Work Week - New for 2022: We’re implementing a 4-day working week but you still get paid for 5! Receive a clarity day away from your weekly schedule to focus on training, wellbeing and personal development.

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About the role

As an experienced Senior UX/UI Designer operating within the UX&D Innovations team you will take ownership of the design, creative application and user experience for Prodo’s digital products including but not limited to websites, customer portals, mobile applications and theory-based consultancy.


Reporting to our UX&D Manager, your day-to-day will involve researching, designing, developing and evolving the Prodo product ecosystem. It’s really important to note that the goal of each of the digital solutions we sell is to make everyday human-to-business interactions simple, easy and appealing to promote digital inclusion, thus driving user adoption. 


Made up of three core components, this role will support the following:


  1. Project Delivery - creating powerful insight and data-driven designs for new and existing web-platform and mobile app projects
  2. Continuous Improvement - designing and developing new features for our clients as and when the sales teams identify critical, essential or desirable needs
  3. Future Innovation - Working with our customers / delivery teams to get underneath the skin of the industry, identifying, understanding and developing new solutions for sector wide trends so that the sales teams can then proactively position into their tenders or live accounts

Remote work flexibility

HQ based in Chester - 2 days a week attendance required

Competitive salary & training

Private healthcare cover & pension

Creatively inspiring change through Digital Transformation

We are incredibly lucky to operate within a sector that is ripe for disruption and is actively going through an always-on digital transformation process. The clients we work with are large, public services organisations who have significant requirements and budgets for enterprise-level solutions making it an extremely attractive place for our creative, development and delivery teams to work.


Working within the UX&D Innovations team, this role is all about designing and creating intuitive, user-friendly experiences. 


Our goal is to revolutionise the Housing sector with award-winning designs and experiences for Housing associations across the UK. Built with data in mind, our websites will drive conversion and increase support for our 40+ clients. Day to day you will be doing anything from running discovery sessions, engaging with end-users and mapping out user journeys, to structuring the IA of a website, creating interactive prototypes and innovating on new experiences and functionality.


Expectations and foundations of this role:

  • You will identify the needs of different user groups and translate them into user journey maps. 
  • You will concept and develop low fidelity wireframes through to high fidelity designs and prototypes using industry-standard tools (Adobe Suite). 
  • You will be working directly with front-end and back-end software developers while working closely with the PM team to understand the requirements of each task. 
  • Taking time to understand the user stories presented and then designing solutions in an iterative continuous improvement-based workflow.
  • A strong understanding of front-end development is an advantage but not a requirement


Required skills and knowledge

  • 4+ years experience in UX and UI design for software and business systems
  • Strong knowledge of UX and accessibility best practices in the public sector (WCAG AA)
  • Confident working with and presenting to clients 
  • Experience in working on a large software platform and eco-systems
  • Ability to multitask, prioritise work and cope with competing demands
  • Familiarity with common scheduling, task and issue tracking tools such as Jira
  • Strong work ethic, analytical mindset and a positive attitude to dealing with people
  • Hands-on problem-solving attitude with the ability to generate ideas and solutions, and adapt and learn new technologies on the job
  • Capable of working independently, and having responsibility as an individual, as well as being able to integrate and operate as part of a team
  • Further establish a user testing strategy with clients to understand current usability and establish improvements and developments
  • Work with the CX team to understand customer challenges that can inform your decision making
  • Work with other designers to define and maintain UI/UX standards that ensure uniformity across a growing portfolio of products
  • Evangelise Design Thinking and articulate how User Research drives actionable product outcomes

What’s in it for you?

This is an exciting and rewarding role: we are looking for someone who not only meets the personal requirements but also matches our company values – we’re a fun and friendly agency ambitious to innovate and grow further. If that sounds like you, we’ll be a great fit!


We like to think we’re a little bit different here at Prodo. Our HQ is set in the heart of the beautiful Cheshire countryside, but don’t let the peaceful birdsong and leafy pastures fool you. We’re a fast-paced, digitally-savvy marketing agency striving to help housing associations all around the country create extraordinary digital experiences. 


The package:

  • Salary up to £35,000 (DOE)
  • 4-day work week currently being trialled*
  • Class-leading maternity, paternity and adoption benefits**
  • Flexible working hours during office days
  • Hybrid working
  • Continued professional development support
  • Contributory pension scheme
  • Opportunities to develop skills through company-funded courses 
  • Private healthcare with Bupa Health Plan
  • Perkbox membership with a wealth of benefits and rewards
  • Prodo summer and social and leisure events
  • 25 days holiday plus bank holidays, plus your birthday off 
  • Free parking on site 
  • Complimentary food and beverages


*4 day working week starts when you pass your probationary period.

**upon 12 months of service you will receive this benefit subject to Prodo’s policy

So… Think you’ve got what it takes? Or do you know someone else who would be up for the challenge? Send them our way!

Apply now