Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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18 / 10 / 2023
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Channel Shift, Prodo Insights, Housing

Contact centres creaking

You might expect the CEO of a sector-leading digital transformation agency to

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22 / 09 / 2023
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Channel Shift, Prodo Insights, Housing

How providers need to move from digital by default to digital to build trust

You might expect the CEO of a sector leading digital transformation agency to

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08 / 09 / 2023
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Prodo Insights, Housing, #ProdoLife

Former Chairman of the LGA – Lord Porter CBE joins Prodo as Strategic Advisor

Lord Gary Porter of Spalding CBE has joined sector leading digital

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Customer data, resilience, and recovery - scratching beneath post pandemic performance

Understanding your customers, colleagues and stock are fundamental pillars of

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05 / 05 / 2023
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Prodo Insights, Housing

5 steps to improve your housing association's repair reporting process

Creating sustainable tenancies is essential; you want happy tenants in

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05 / 05 / 2023
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Prodo Insights, Housing

The Social Housing Rent Cap: How You Can Use Digital to Improve Customer Experience

The social housing sector has been under immense pressure in recent years due

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20 / 04 / 2023
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Prodo Insights, Housing

Hear all the Buzz about the Housing Hive’s 3rd Birthday

This month, the Housing Hive is turning three and we thought we’d take the

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21 / 03 / 2022
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Prodo Insights, Housing

What are tenant satisfaction measures and what do they mean for HAs

Following months – in fact, years – of consultation, the impacts and

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20 / 12 / 2021
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Prodo Insights, Housing

The Housing Hive social housing event round-up of 2021

Missed out on any of our social housing event sessions, The Housing Hive, this

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